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Paul,
One thing that I haven't seen mentioned here, but that is important to MTU programs, is the need to update your version of MS Windows to the latest level. If you haven't, open up the following program: "Start > All Programs > Windows Update". This will open a browser window to Microsoft, which will check your system for any required updates, fixes, patches, etc. Once this is complete, you may have to reboot your PC (it will let you know).
Try this and post your results back here. Thanks!
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