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Alright, here's what we have found, and I'll say right up front that we are still searching for a work-around if possible.
1. MTU Products are NOT the only ones removing desktop icons. We have tested several other products we recently downloaded, one being a competitor's product, and they TOO remove icons.
2. The icons that are removed have some installation component in the Windows /TEMP folder. Whatever is causing the problem appears to be using this folder's contents. That is why your most recent programs, icons, etc. are disappearing.
3. This has not appeared until recently. Thus, we believe it is "probably" caused by some Windows automatic upgrade, that will mysteriously be fixed in a future upgrade and we'll never hear about it.
4. So far... in our limited research, it seems that programs using various installing tools under Windows are being removed. Thus, our use of InstallShield does not seem to be causing this problem either.
So what do you do?.
The easiest answer is to be sure to set a Restore Point, or default Windows to always create a new Restore Point before you install or remove any program.
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