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So far, removing the icons appears to be based on what you last did that is saved in the /Temp folder. This makes the problem intertwined with other things that have happened. It'll be complex to diagnose, but we're getting a clearer picture.
MTUSUPPORT just tried and it removed some of his most recently installed icons. He is talking to our Senior Programmer right now.
I'll keep you folks informed as this evolves.
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