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Old September 7th, 2002, 11:13 AM
George George is offline
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Join Date: Jun 2001
Posts: 5,299
Derryl, Sorry that wasn't a fix. I'm not MTU staff, just a client like yourself. I was hoping that would resolve it quickly for you. The reason I asked if you'd purchased the drive from MTU was because they test every drive they sell. It seems that no one model or manufacturer is 100% dependable. One of a kind will work and another won't.

I'm not saying this is what's happening with you, just that it does happen. Don't know how soon you may get a response from Support, they are a small company and like to see their families over the weekends. Just passing that along so's the old frustration level won't climb too high.

I believe they are going to need more info regarding your system.
OS,Processor, Memory, Which Directx version(needs to be 8.0 or better). Will also think on this some more.

Take care,

George

Forgot to answer your question. I'm also running XP, as are many others. You may also want to go to the Plextor website and download the latest drivers for your burner, if you haven't already done so. A stab in the dark, but who knows? should be done anyway.

Last edited by George; September 7th, 2002 at 07:24 PM.
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