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Did you email them using the Web Email from the Support page or did you use the old email address? The old address does not work.
Second thing is the average time for getting to your problem fixed (reset your registration) is about 2 days. Then you have the Holidays and weekend, so I wouldn't expect them to get to your problem before Monday.
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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