[no vocals]

well. i'm not a man too small to admit when he is wrong. my laptop crashed a couple of weeks ago and i lost hoster. the guys in support didn't get to me immediately and i was stressing BAD! i had to use my CDG discs and a regular player all weekend! oh tha horrah! anyway, they got to me on the following monday and fixed me right up. then, the new laptop i bought had issues and lo-and-behold, support was right on top of my support ticket! guess what? becuase i'm not really bright, i had ANOTHER problem, nothing due to MTU. Rahter I had some softeware on my system blocking my downloads. Once again i had to call on support for help. you'd think that after two calls for help on the same issue (that you've already solved twice) you'd determine that the person you're trying to help is an idiot, but nope! the MTU support staff gave me just what i needed, without making me feel dumb.
i was wrong about the support here. y'all are great, keep up the good work!