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Old October 13th, 2007, 06:51 PM
no vocals no vocals is offline
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Join Date: Oct 2006
Posts: 94
Disappointed in MTU support

I submitted a support ticket Thursday via the MTU "web email support" on the MTU website. I submitted another ticket Friday. It is now 6pm Saturday evening and niether ticket has even been viewed according to the auto response emails I got in return. I would expect a bit more from a company to which I paid $400. You guys in the forums have been great, but I will not be able to recommend this company due to the lack of support fromt he company itself.
The support needed is a simple reset of my registration code so that I can re-register Hoster. (My system crashed Thursday night and I already had installed Hoster on my home system. You only get two installs.) I had to run my show for the last three days from CDGs and a JVC player.