Prober, what version are you running on your backup (assuming it is the same as your primary laptop)?
You may be able to install on your returned laptop using your Registration Code and the hosterxxxxsetup.exe file you downloaded over the Internet, if you didn't purchase the CDROM. This file is around 18MB - 20MB in size.
If you can't reinstall, then submit a Ticket using our
web email form.
Please post back here so we can close this Thread when you are working again.