Quote:
Originally Posted by George
jim_w
Might be a catch 22 situation. I'm not so certain that non-customers can access Ticket suppoort..If you've made no previous purchases, the support system may not have your email address on file.
I'm just guessing there.
I've taken the liberty of red flagging your post to a moderator.
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According to Admin, all three registration databases (store account, support, and forums) are totally separate, therefore that can't be it. Does it say which part is invalid? Maybe you are typing your User name or password incorrectly. Try the "Forgot Pass" link and the server will send you a new password automatically or will tell you that the user name is not registered.