Quote:
Originally Posted by tedandelise
OK...I apologize for saying the company was horrid. But this was not our first request for help. And we had never received any answers. If we had not offered our phone number, we'd still be going crazy. And it was a simple answer. Bob called us within a couple hours of posting our number. It really does beat waiting days and days for a reply.  |
If you have posted your problem before...what name did you post it under, since it doesn't show up under this one? And if it is a simple answer then someone should have been able to answer it here in the forum as there are many experienced user who frequent these forums.
Quote:
Originally Posted by tedandelise
Ok, we said the following in a previous posting: 1.) Yes, we purchased the ruggedized laptop with Hoster and the other programs installed, but we were under the impression that it would have a hard drive of 120G Bytes, but the utility on the computer says it is only a 109G Byte hard drive (does 120G mean only 109G). 2.) Even though there was an internet explorer icon on the desktop, the computer was disabled for using the internet. Why would that be? (I reluctantly went into the BIOS file to enable wireless internet). 3.) And then there was the problem of getting the lyrics to appear on a TV screen. The user manual helped to a limited extent, but the image was rotated 90 degrees and I didn't know about dragging the lyrics screen across the monitor screen and over to the TV screen (Bob Cox was nice enough to inform us of that little critical tidbit).
Sorry for the complaints, but it's very frustrating looking for answers in your forum.
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1) Yes the drive info is correct. Every hard drive has part of its space reserved for the drive "overhead" such as the index tables to locate the files, etc. No hard drive will show you the full size of the drive, regardless who it comes from.
2) Since this is supposed to be setup as a show computer, you don't want the network/internet robbing you of processor time or interupting your show to tell you it can't make contact. This I am sure is why they set up those computers that way.
3) I believe the manual does tell you step by step how to get the lyrics (graphics) to the TV monitor by either dragging or double clicking on the graphic screen. You may not have understood it, but it is there.
Just wanted to make sure you got all your questions answered.