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One last offer
Wallerman, the reason I posted you had a 24x is that is what you ordered and paid for in our accounting system. However since you have a 40x it is clear that we shipped you a superior product to meet your order when we were out of 24x stock.
Our honored clients are trying to give you guidence. However you seem to still think that we are not helping you, which is incredible with the massive support time we have invested in you.
Since you did not accept my prior offer to return the drive to MTU for us to upgrade the flash ROM, here's my last and final offer.
Send us the 40x drive back and we will give you a full refund on Microstudio and the drive. The shipping address is:
MTU
6900 Six Forks Road
Raleigh,NC 27615
Voice 919-870-0344
I trust that will be acceptable to you. You are not willing to follow our directions to resolve the problem, so my only remaining option is to end the problem. I am sorry that we could not resolve it any other way.
I wish you the best and hope you find another vendor you will be satisfied with. If you find that maybe we weren't so bad after all, you are welcome to return to MTU as a client, assuming you will then be ready to follow our directions when there is a problem.
Respectfully,
David B. Cox
President
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