Here is our current status of this error condition.
Hoster 3.315 was installing fine on Vista Basic, Vista Premium and Vista Ultimate. We have users on all three.
All of a sudden, NEW computers are being shipped with something changed that is causing this _ismtu.dll installation error. This is a Microsoft change that was unexpected and undocumented. We have not yet been able to discern what it is.
We have two new laptops we just received that won't allow installing 3.315 either so this is now a critical Corporate problem, not just your problem. We now have our Support Manager and our Senior Programmer researching this.
I am confident we will find the answer shortly. All we can say at this point is please wait.
If you absolutely can't wait and want a refund, please submit a Support Ticket to Office Manager (confidential) with your name, email, order number and product name to be refunded, and we will do it. However, if you intend to buy it later, please wait.
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