Robert,
I emailed you back on the 2nd of July, your post that you had placed in the Help Desk. It was answered by: Bryan.23550 02-Jul-2002 16:53:35 (Which was me)
Here is what I answered you, minus the email and serial number to unlock the software, which I can't post in here for anyone to get.
Robert,
I am sorry about the all the frustration. What the email and serial number does is basically we create a serial number here that then is created from whatever Email address we type in, this then must be typed into the program exactly as we have it, or it will never open. Your first email address has a zero in the 3rd position, which I found brought out a bug in our Key Generator, thus the reason I gave you the email of
bob@bob.com to use with that newly created serial number. This was the fastest way to get you up and running. The actual email doesn't make any difference, as long as it is what we have used to create the serial number from.
I am creating this email and serial number for you to use now, with your current email that you have asked for me to use:
bobingham@blueyonder.co.uk.
If you didn't recieve this, please email me directly at
support@mtu.com.