Just to check did you do the "Custom" setting at Windows Update or the "Express" because the Express only does critical updates and leaves some of the others such as hardware updates?
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Originally Posted by Brokevin
I have external Sony DVD RW 16x drive
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In the drive information screen for Microstudio after the drive name is a number (usually 1.xx something). That is the firmware version number. Go to Sony website support area and search for your drive name to see if you have the latest firmware version for the drive. There have been many cases when this was all that was wrong.
In the other thread that this problem was discussed there were 2 people that had the problem. The updates fixed one but not the other and a resolution has not been found yet if this doesn't work.
Keep checking back here and maybe someone will hit on the solution soon.