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Originally Posted by bryant
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Originally Posted by mindonstrike
(In essence GIVING you another 2 computer license since their is no way to verify you wiped Hoster or Microstudio off you old computers)Only points up the awesome customer service they provide.
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Mind:
I agree.
One quick question, though. When the registration is reset, is it allowing you TWO more
computers or just one more? Just curious as I asked for a reset recently then needed another on a new backup,
and asked for another reset. Are you saying I did not need to ask for that second reset? |
I'm not an expert so admin may jump in and correct me but... I believe they would reset only for the computer you are replacing. Argee is asking for both to be reset.
This information of course is part of MTU/Hoster security so MTU may just leave us to our speculations.
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Originally Posted by kip777
Well one way to partially correct this problem is to have the uninstall program take you to the website and credit you with it so you can reinstall right away.
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Agreed. I know they talked about doing this or something similiar in the past, but to date I don't know what might be in the works. I garantee that doing this manually eats alot of their time and manhours that could be spent working on real problems, so i'm sure they are always looking for a more efficient way of doing it.