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Old December 19th, 2006, 12:05 AM
ddouglass ddouglass is offline
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Join Date: Nov 2004
Location: Ace, TX (5 miles past Nowhere)
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Phil, I just hope we don't overwhelm you with help. All of the people who have offer suggestions are good well informed (educated?) computer users and technicians.
Since you have said you just got the system, I totally agree with Bill Moore and would have HP reload Windows and the programs they include with the package. Then go to their website and get all of the latest drivers for the video, sound, and motherboard. Many times the larger manufacturers will lag behind on updating their setup discs by as much as 6 months.

Quote:
Originally Posted by N181RV
So this morning while you all were at work, I got up about 9 am and turned on the laptop. The secondary monitor would not work. I went into control panel and set everything the "right" way and it still would not show the graphics. I got a blue screen and boot up graphics would come up but soon as I got the desk top screen on the laptop, the second screen just stayed blue.
Your problem here most likely would be that the secondary monitor wasn't on when you fired up the laptop? This will cause the secondaries settings to revert to default (off). Be sure you have the secondary on, power up the laptop, right click on desktop and go to properties (shorter than going to control panel), go to last tab (Settings) click on monitor #2, check to make sure "extended desktop" is on, right click again on #2 and "Activate".
Next time you turn the laptop on make sure the second monitor is on first.
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