[Carolyn C. Tayl]

I have gotten two e-mails that indicate i have received a response to my inquiry. However, I do not see a new message. My last message indicated that when I click on the download of the demonstration program, the download screens indicating that I am downloading an exe file. But when i try to download the new Home Producer I bought or the Vogone update, the download screens indicate that I am downloading a pdf file. When I try to open these files, Adobe tells me that it annot open them. I bought Home Producer two weeks ago and, so far, have been unable to open it. Help.