Paul, the best way to get Bryan's helpis to go to the Support Center, search on your question, read all the returned articles and if you still don't find an answer, open a ticket. Meanwhile we can keep trying to figure it out here as well. And FYI - turn your Caps Lock off - people will think you are yelling.
I know it may seem to you we are going over things already said, but I need clarification so bear with me on this.
1. Are we talking about one ChartBuster CD or multiple?
If multiple then ignore further questions.
2. What is the disc id (number)?
3. Have you inspected it for dirt (smudges), scratches, and/or cracks?
Especially look for cracks around inner ring area. This is the most likely place to get a hairline crack and is also the area track one is located.
4. Have you tried skipping track 1 and try to import 2 - 15? Might try going up a few say 10-15.
That's all I can think of for now.