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dale, I DOWNLOADED THE LATEST DOWNLOADS FOR PLEXTOR AND WINDOWS. I ALSO DIDN'T FIND ANY MEDIA-CLOG WRITTEN ON THE INNER RING ANYWHERE ON THE CD. STILL GETTING THE SAME ERROR AS BEFORE.ALSO ,LIKE ALWAYS, WHEN I TERMINATE THE PROCESS TO GET OUT OF THE PROGRAM,IT LOCKS THE COMPUTER UP. HAVE TO SHUT IT DOWN BY TURNING THE POWER OFF. PLEXTOR SAID THEY WOULD REPLACE THE BURNER BUT THEY DIDN'T THINK IT WOULD SOLVE MY PROBLEM.I DON'T KNOW IF BRYAN (MICRO-STUDIO)HAS ANY IDEAS OR NOT. THEY ARE HARD TO GET IN TOUCH WITH.WILL NOT RETURN MY PHONE CALLS.I WANT TO THANK YOU VERY MUCH FOR TRYING TO HELP ME .IT SEEMS LIKE IF THERE MIGHT BE A PROBLEM WITH SOMETHING,I HAVE IT. I WOULD LIKE FOR SOMETHING TO DO WHAT IT'S SUPPOST TO DO ONE TIME. THANKS SO MUCH PAUL
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