Thread: Still Waiting!
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Old May 9th, 2002, 10:48 AM
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Join Date: Oct 2000
Location: Raleigh, NC, USA
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Bose,

I did not immediately send you a new link because there was clearly something wrong on your end that would do the same thing again. We evaluated your downloads, which I emailed to you.

It appears the reason you did not get your software is your browser (AOL?), and probably a download accelerator program you have running. It submitted requests so fast that our web site could not respond.

Also, if you are using AOL to do this, you may not get the whole file downloaded, as this is sometimes reported as an AOL default setting limitation. They do this to try to protect less technical users.

Before you attempt to download again, turn off your download accelerator. If you don't know how to do this, or that you even have one running, shut down all programs that you have running in background. I don't remember how to do that in Win98, but your Help should tell you.

My advice... use Microsoft Internet Explorer you probably already have to do the downloads, not AOL.

When you are ready, click the download link in the new email you will receive shortly.