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I have same problem. Sent requested details to MTU. One of the questions was are SP1&SP2 added to XP. I have both but no help. No response yet from MTU. I think we have CD ROM problems because upgrade works on shuttle but not laptop. Previous upgrade works on both. Be a bummer if we have to switch drives every upgrade. Maybe solution is to buy drive from MTU said to work on all future upgrades. Try the service pack thing. If no luck, go back to version that works.
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