I had a problem some time back. When Microstudio 2.612 was available I went to download it from Online Store and the file that downloaded said it was 2.612 but the file I got was 2.611. Posted it on here and never got it resolved. I believe admin responded with something like don't know why it's not working it should be OK but it wasn't and I tried again and same thing happened. I gave up. Also the version I got does a funky thing now. When I use the play tab to play a loaded file the little small monitor screen pops up for a split second and dissappears and the main window is greyed out and the only thing I can do is hit escape but I cannot view the graphics with Microstudio anymore. I don't have much time these days to mess with it so I just deal with it. Don't really use Microstudio much anyway these days. If there is an easy fix, I'm sure someone will post here.
Wally
