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Old March 17th, 2006, 01:09 PM
PastMember PastMember is offline
Blocked From MTU.Community
 
Join Date: Mar 2001
Location: Farmington, MI
Posts: 153
Posted by Admin:
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Actually, what normally is reported is that the security codes were changed and the "serial number mismatch..." error appears.
No messages at all... the programs fail to load and run at all.

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The products are not tied together at all. The only thing we can guess that might cause this is in some past versions of the products, the InstallShield UNINSTALL program was set to be removed somehow that should not happen.
If removing and reinstalling only Hoster affect Microstudio, vogone & khpro then they are in fact, tied together. Perhaps not directly, but if they're sharing any setting or parameter put in place by a different program, they're linked. Uninstalling and reinstalling Hoster should in no way affect any other software on my system... including software sold by you. (i.e. this is your problem with the installation disabling software, not mine.)

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Do you have all your Wndows updates done?
This has absolutely nothing to do with it. The associated programs worked perfectly fine until your installation disabled them. It is not a Windows problem.

Since this software was originally installed by MTU on this laptop I purchased from you -- I have no disc with the original software versions I purchased to reinstall.
Please mail me a cd with the proper software to reinstall.
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