[MTUSUPPORT]

Mark,
When you put a Disc into the Drive what Pops up? In Windows, does it automatically open Windows Media and start trying to do something with the Disc? If so then you need to go and reset the Autoinsert settings for it to take No Action.

1) You do this by opening My computer (or Windows Explorer)
2) Find your DVD-RW or CDR drive, Right click on the drive letter.
3) Left click Properties
4) Left click Autoplay
5) Click the Drop Down Menu and select Music CD
6) Now click Select an action to Performand make sure that this is set to Take No Action
7) Click Ok to save this.

Make sure that you have cleaned your discs also. Also some times it is the cheap media that the manufacturers use, which is why your copied discs import much faster and better. To get around this, sometimes you can make a copy using Microstudio and then import the copied disc, which will import much faster.

Now try importing again and see what happens.

I went back through your system 100% when you shipped it back to me and it was exactly the way that I do them, before I ship it out. I made the needed changes that were missed, while I was on vacation. When I sent the system back to you it was exactly as they all are, when I ship them.