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When I had problems with my Plextor I called them. They are very heplful.
Plextor
Technical support, contact us at support
US and Canada: 800 . 204 . 0332
Hours : 6AM - 9PM PST
Mexico/Latin America: 937 . 615 . 1610
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 Larry
Shuttle X ComputersWindows XP Pro. SP3 AMD 1.8 gig Processor1 gig Memory
Video NVIDIA GeForce4 MX 32 meg
Dell Laptop 1525
Intel Core 2 Duo 2.1
4 Gig Mem. Vista Basic
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