To answer the original question of this Post, yes I feel well supported. I have come to learn over time, that a well presented problem, with sufficient details to help someone understand my problem, usually get a reasonably quick response for the users of this forum.
Occaisionally, the forum gets hit with a scenario that no one has experienced yet, and yes at those time it tends to take a bit longer to get help, be it from MTU or the forum users; eventually the problems do get resolved.
For new users of the forum, the search function at the top will in most cases lead you to dialog from previous post and show you a solution to your issue. For those that don't find resoluton there, a carefully written description of yor issues, posted in the right location usually gets a prompt response. That has been my experience.
