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Originally Posted by gduns
Go to the top of the forum to critical registration problems, and post there. this commands their attention. Not speaking for MTU, But the upgrade should be out within 2 days, by the news. If you did a system reinstall it thinks you are using a different computer. (windows thing) They will have to reset your code.
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Agree with gduns about reposting in critical registration problems, however the device ID for your ethernet adaptor should not change regardless of the computer it's on or reinstalling OS.
It's been a long time since I played with them but you should be able to see the ID # and possibly have support tell you the id number that is registered.
You said you tried both of them so I'm guessing you are using a usb/portable ones. Could you accidentally be selecting the one that's built in when you meant to select the portable one?
Sam