I would make sure that you have gotten the very latest NVIDIA drivers for your Chipset from
www.NVIDIA.com. This is what another customer did and they worked for them.
Other than this, the software may not work on this new computer, as there is something missing from it that is not allowing it to work. We have over 9,000 customers using the Microstudio software for years, and this is a very rare system Specific problem. The problem is always fixed by updating the drivers for the Motherboard or the Firmware.