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Not familiar with Norton9, but would think if you opened the program, there should be a HELP tab that would open their manual.
Once you get in there, if it's anything like NORTON GHOST, which I use, look for instructions on how to either create a CLONE or a MIRROR IMAGE of your main hard drive.
A back up generally only copies the .exe files, and the programs would need re-installed, whereas CLONE or MIRROR IMAGE gives you a working copy.
MIRROR IMAGE is the faster of the two to work with.
Wish I could have been more help.
George
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