[George]

a website paid for and maintained by a business concern is not the place to tout competitive products.It is not ethical in any sense of the word. Also, it is doubtful that the MAJORITY own Plextors as vast as the market is, nor does the MAJORITY have or want XP, and judging from the posts on these forums it is apparant that the MAJORITY are quite pleased with the MTU products. If you had researched the forums prior to your purchase it should have been obvious that XP was experiencing problems , so either you didn't do so, or you chose to ignore, so I for one don't see you as being in a position to demand anything from them. When I had a problem they more than bent over backwards to get it resolved. If you'll read through the forums I believe you'll see that's been the case with the MAJORITY if the incidences.MTU does more that anyone else the MAJORITY of us have encountered to get the problems solved, so a little less beligerance, and more of a positive attitude in helping them to solve your's might go a long way.

George