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Are you putting spaces where they need to be? Look closely at Support's instructions.
This is the input sequence:
DISCID DASH TRACK# SPACE DASH SPACE ARTIST SPACE DASH TITLE.CDG
Looking closely at your illustration, there are no spaces:
CDName#-Artist-Song.mp3
CDName#-Artist-Song.cdg
They should be:
CDName# - Artist - Song.mp3
CDName# - Artist - Song.cdg
When you do gt to the import screen, select the #2 radio button. That matches the sequence used here.
Hope this helps.
George
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