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Trevor,
Support is in overload at the moment, but should be with you ASAP.
I doubt these last two posts would command much attention from support as the Hosts and Singers is more of a rap forum for the exchange of ideas than help issues. Splitting threads doesn't help either.
Bear with it, there's no doubt in my mind you have not been ignored and will receive support assistance within a reasonable time.
You know there was only about a fifteen hour lapse between your first post in the help forum and your first post here in this forum, wondering why you hadn't received help.
Take care,
George
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