Songs.mdb (it may or may not show the .mdb extension) has to be there someplace. Hoster will not play any songs from any drive without it.
Assuming "C" is your root drive and assuming you installed in the default location, it should be exactly where Support directed you. You can see for sure on the "build songs database" screen, towards the bottom in the box labeled "Songs database destination folder".
Sam
__________________
|