Sorry for any delays, but what you can also do that will most likely fix the problem is make sure that you have DirectX 8.0 installed on the system, and you must make sure that your Video card drivers support DirectX 8.0 also. If they don't you will need to download the latest Video drivers for the Video card. You can check the DirectX version at:
http://www.mtu.com/vbulletin/showthr...p?threadid=772
Let me know how this does.