[MTUSUPPORT]

To give us diagnostic information about your computer using the DXDIAG.EXE program, please do the following:

Click the Start Menu/Run command

Type in DXDIAG and click the Ok Button

This will open the DirectX Diagnostic Tool

Click on the Save all Information button at the bottom

This will display a Save as dialog box

Change the Save in directory to C:\My Documents

Change the filename to Yourfirst-lastname-dxdiag.txt

Please attach this file to an email and send it to support@mtu.com with the Subject "DXDIAG from Yourfirstname Yourlastname".