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Originally Posted by MTUSUPPORT
What does this case look like? Is it a clear plastic, silver case that is rounded in the front or is a square case? On the bottom of the case does it state Plextor?
I thought you got this drive after we had quit shipping the drives this way, but I am not sure when they quit putting the drives in another external case.
Have you tried plugging this drive into a different USB Port to see if it will then work?
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Hi Byran,
Yes I have tried plugging it in to another usb port and still does not make a difference. The case is silver and on the top it says BYTECC. It looks a more square than round to me. The order Number should tell you what unit you sent me wouldn't it? The front is white with plextor and px-712a also RW DVD COMPACT DISC REWRITABLE.
My Husband ordered this drive from MTU for me as a Christmas Gift on Nov13/04 Order No. 18788 and I purchased Microstudio Order no:18998 on Nov 24/04.