[lpwalsh]

Thanks guys for responding. I'm doing the authorization from a home computer using a floppy. I'm confident that the #'s are right. The message just says that authorization failed for one of the obvious reasons. Original # wrong- Update # wrong- or Email wrong.

Yes I did save the KMA files on an external hard drive, as well as all my MTU software. But the only thing I anticipate being able to use in this situation is the KMA files. Unless there's something in doing that, I'm not aware of.

I can only hope that MTU responds quickly. So that I don't have to cancel another show. All the Karaoke "flunky show" vultures around here will just love this.

I can understand the need to protect their product, but it sure makes it hard for loyal, long time, by the book customers. You can bet that I will have a second system ready to go on a moments notice, in case this happens again. They'll just have to trust that I'm not doing a second show with it.