First, ADMIN doesn't generate the download emails. Our on-line eCommerce store has been automatically generating the download emails for over 2 years now. They are NORMALLY sent out within seconds of your credit card being approved.
However... that didn't happen this time. I reread your post and saw "I purchesed the hoster 2 days ago" so I went back to my orders preview screen. I see your order was placed on August 2nd, and I can't explain why the emails weren't generated for 2 days
We are in the final days of converting to a new store we have been working on since February. Maybe... the download generating scripts were being upgraded and your order went into limbo...
Now, if you have looked at the manual and still have questions, please post them here so we can help you. We don't call and are quite busy (why I am here at 8:58PM trying to catch up
) so the phones are low priority. Please post your questions here and we will get to them.