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I am placing this quote for all to read. This was my response from plextor.
If the drive is passing the self test and is working with both the provided software and with other programs then it should be fairly obvious, as you've pointed out, that the problem is with the interaction of the Microstudio software. We can't force them to help you and we don't have the information that would be required to troubleshoot their software for you.
Plextor America Support Team - Paul
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