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Chris,
Found the following at the Plextor website.
"If you are experiencing a drive problem after updating the drive firmware, for those drives with the self-diagnostic feature (PX-320A, PX-W4012A/U, PX-4824A/U, PX-W4012S, PX-W5224A, Premium, Premium-U, PX-708A/UF), please perform the self-diagnostic prior to calling Tech Support. The self-diagnostic must be performed with a disc from your drive's recommended media list. Please check your Users Manual (or download the manual) for the correct procedure."
If you've already upgraded the drive firmware as suggested, you might try running the drive self-diagnostics.
Take care,
George
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