|
Would help to know why you are installing again.
Was the hard drive formatted again and you're doing a brand new install?
Did something in Microstudio appear to mess up, and you're trying to re-install ?
What are the circumstances ?
When the install shield pops up do you have three choices; MODIFY, REPAIR, or REMOVE ?
This would indicate the program is on the hard drive, and you can select REPAIR option to correct anything that may have been affected by something on the computer, or select REMOVE to delete the program and start a brand new install.
If REPAIR is selected you will not be asked for your email address and registration number, but the program must already be on the hard drive.
If the program is not on the computer the install shield should eventually pop up a screen asking for your email address and registration number. This comes after the screen where you put in your name, address, etc.
George
|