[dscheerder]

A customer of mine has purchased two Plextor Premium 52x32x52x writers for two computer they are using with your software called Hoster, running version 2.124 according to them. The customer is complaining that when they use the CDRW, any tracks past the 15th are corrupted. More specifically, as the words are sung, and the line of lyrics is finished, it is not being cleared properly and there are distortions as the new lines of lyrics are put up. It ends up being a garbled mess. The first 15 tracks always work well. The Plextor units support the CD + G format, and are listed as recommended drives by your company. The customer has tried different brands of media to no avail. The customer also has an older Plextor 48x24x48x CDRW which is working fine. I was hoping you could provide a suggestion or two as to what the customer could try. Thanks for your time…