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Myautygirl,
Have you hooked your laptop up to the Internet and run all of the Windows Updates?
I would say that the problem is still an issue with the system, the software will not do this on a correctly running computer system.
If you haven't done all of the Windows Updates you can do so by clicking on the Start Menu, Windows Update and running the program. I make sure that you have all of the updates installed, if not get the ones that it shows that your system needs.
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Bryan, MTU
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