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Old February 25th, 2004, 07:10 AM
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Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
Yes

Let's try this:

1. Stop the insulting remarks. We do the best we can to help you, and you know that.

2. Get someone else to help you install the software. You have a strong history of not following everyone's recommendations in the Forum and MTU's direct private emails.

3. Install your programs on ONE computer. Peter, I will report that we are researching why your Registration Records look different from everyone else. Are you installing on more than one computer or only on one computer? Please answer this question for me.

4. Get stable so we can help others and not spend so much time on your problems. You are a very expensive customer. I am not sure we alone can help with your problems as they do not relate to our products.

5. Be respectful of others time in the Forums. When your computer is hit with a virus or crashes, please contact your local computer store or guru to help you, not our Forums. You are burning us out with repeated problems that are not related to MTU.

We are doing our best to help you, but there comes a point where we simply can't afford to any longer. We have past that point twice already.

Once we get your programs running again, will your computer crash or get another virus so you need more help? If so, then you need to find help elsewhere with your computer problems.
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