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Darwin,
Sory about that link. You can get DirectX free from the Microsoft website. It's usually the first one listed after you click Downloads. As I recall it was aboud 166,000-kilobytes or so. That needs to be done.
Not saying it is, but anything popping up like your dial up screen is doing could very well interfere with burning cdg's. Thats the reason for screen savers, etc to be off. You may have to get with your provider on that one. They usually are cooperative on walking you through diagnostics to correct errors in configuration. After all they want your business.
Take care,
George
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