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I would not install the PlexTools software, it is not needed. If it is causing this type of grief, then I would completely uninstall it.
You can give Plextor a call at 800-886-3935 to talk to one of there Techs. They support this software and are the only people who truly know about it.
I am sure they will beable to help you with their software.
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Bryan, MTU
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