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When I try to restart the computer, it hangs and the only escape is to power off the computer.
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It Sounds like windows has gotten corrupted on the hard drive,you may have to reload the system...... then hoster. I hope you have a backup.
windows will do this when you shut the power off and not shut it down in the normal manner. I have done this several times from lockups and control-alt-delete wouldnt let me out of a program. so I turn off power and then power back on and windows is corrupted. the only recourse is to restore the hard drive.