Several things you would want to do
1) If you have installed software that came with the drive... uninstall it
2) Go to
www.microsoft.com/windowsupdate
Install any service packs first
Critical updates Second
any plug-un updates third ( ie: Directx v9.0, etc)
(any plug-ins that you are not going to use, do not install them)
Then retry the Microstudio software