|
Re: help cant install
Quote:
Originally Posted by trelynda
No one is answering the phone and I have opened a ticket and tried the change which is supposed to be online at 9am est but not.
|
They can't handle all the calls, that is why they have the support tickets. Did you receive a receipt when you turned in your ticket? If not, did you follow the instructions about putting MTU on your email acceptable email receipt list. I believe normally they will respond to your support ticket within 48 hours during the normal work week.
__________________
Walt
Toshiba Qosmio Laptop; Windows 10, Intel I7, 32GB Ram, Graphics: 3GB GDDR5 Nvidia GeForce GTX 770M
With Optimus Technology, Optical Drive: Blue-ray Disc Rewriteable (BD-RE) / DVD SuperMultic Drive, Intel Dual Band Wireless-N 7260 2x2 AC Plus Bluetooth 4.0, LED Backlit Keyboard, 512 GB Samsung Solid State Drive and 4.0 TB and 1.5 TB Hard Drives, 4 USB 3.0 Ports. Breakaway Audio Enhancer
Toshiba Satellite Laptop; Windows 10, Intel I7, 6GB Ram, Intel HD Graphics 3000, 256 GB Solid State Drive, Breakaway Audio Enhancer. 3 TB External WD Caviar Green Hard Drive.
|