Quote:
Originally Posted by MTUSUPPORT
You have more than One RegCode, which is why you are getting this message. You upgraded the one that ends in 792. So to install the latest version you would need to use this RegCode, if you need to upgrade your other one, you would need to also purchase the upgrade for that code.
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I agree that the process for upgrading is not very good. This is the only program where I always seem to have issues when I upgrade. If you go on your accounts page it would be nice to have one reg code that never changes, when it is time for an upgrade you pay the fee and the process takes over buy itself, it finds the right registration code for you.
I am assuming that people who have registration problems are creating their own problems by not understanding the correct process. Users have posted over the years about having registration problems so this should tell MTU that it needs to be made simpler. I am still waiting for my last Hoster upgrade support ticket looked at, I upgraded thru the Hoster program itself and now have two different registration codes so I cannot upgrade.